Why didn't I get everything I ordered online?

on 05/19/2021 2:24 PM

Our website does not allocate (reserve) the products put into your cart. Parts are only allocated once the order is "put out" to the warehouse to be picked. By then, we could have more or less of each product in stock.
 
This process allows us to provide faster service to you, because products are not being "held" in online carts for days.
 
You will only be invoiced for product we ship to you.